HOW CAN WE HELP?
Questions, clearly answered.
Find straightforward answers about choosing, using and caring for your SosekiBaby products.
Product and policy information should be reviewed before publication.
Choosing a product What is the difference between Tutto and Solo baby food maker?
Tutto combines steaming and blending in one countertop routine and includes automatic programs plus manual blending. Solo is the more compact option for small-batch blending. Compare the current product specifications before choosing the model that best fits your routine.
Choosing a product Can I adjust the texture of puree?
Tutto offers automatic and manual blending options so you can adjust consistency. Texture and feeding readiness should always follow your product manual and guidance from your child’s healthcare professional.
Materials & safety Which materials come into contact with food?
Current Tutto and Solo use glass and stainless-steel food-preparation components along with BPA- and lead-free components.
Use & care How should I clean and descale my baby food maker?
Clean removable food-contact parts after each use and wipe the electrical base with a damp cloth.
Orders & shipping When should my order arrive?
Delivery typically takes 2–7 business days.
Returns & warranty What is the return policy?
SosekiBaby offers a 30-day money-back guarantee.
Returns & warranty How long is the product warranty?
SosekiBaby offers one-year warranty from the date of purchase.
Support & parts Are replacement parts available?
Yes, including an glass bowl set available in catalog.
Support & parts What should I include when contacting support?
Include your order number, purchase platform, product model, a short description of the issue and clear photos or video when relevant.
Still need a hand?
Send our support team your product model, order number and a short description of what you need.